Privacy Policy

Accord CAD Services value your data and are committed to ensuring it is handled and stored safely and securely. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information. We are exempt from registration in the IO Data Protection Register because data is collected solely for legitimate business reasons and to fulfill business contracts.

 

Who is Accord CAD? 

Accord CAD Services LTD is a limited company, registered with Companies House in England and Wales. Accord is owned by Ian Coulman and Peter Selous-Hodges. The registered address is 33 Bridge Street, Leatherhead, KT22 8BN

 

Types of Data we collect

 Data collected includes:

• Full name and company name

• Job title and position 

• Contact details including email address, business address and phone numbers 

• Company invoicing and bank account details

• Purchase orders and transactional data 

• Resume details (if applying for a job - see separate "Candidates Privacy Policy"

• Website visitors: page usage behaviour (time spent on pages, page interaction details), browser details, IP address. (See cookie notice below)

 

How Data is Collected 

Data is collected via email, online contact form, social media, phone, face to face meetings and website cookies.

 

How Data is Used and Handled

The data you provide us is used solely for the purpose of our mutual business contract.

• In order for us to provide our services to you and communicate with you in relation to your services, invoicing and payments.

• To obtain services from yourselves, communicate with you and to arrange subsequent payments

• To notify you of any changes to our business, where necessary.

• To comply with any legal obligations including reporting of transactional data.

• To improve your browsing experience when visiting our website. 

 

We do not sell or transfer data to any marketers or third parties nor do we transfer data outside the European Economic Area (EEA).

 

Data Security and Protection 

We take all necessary steps to ensure that our servers are secure and that security measures are in place to prevent your data from disclosure, once it has reached our servers. We cannot guarantee the security of any information during transmission from yourselves. All electronic data is stored on secure servers and paper copies are stored in locked cupboards, accessible by authorised staff members only. Once documents are no longer required, they are shredded using a secure destruction service.

 

Data Retention Period

We store your data for as long as is required to fulfill the business contract, for the duration of our business relationship and for the purpose of meeting legal requirements. In order to meet certain Privacy Notice Page 2 of 2 legal requirements, we store data such as company details, financial and transactional data for 6 years.

 

Your Rights

You have certain rights in regards to the data that we hold. These include: 

• The right to access and view the information we hold on about you.  

• The right to edit or delete the data we hold about you. 

• The right to correct any errors in the information we hold. 

• The right to withdraw your consent to us holding your information. 

 

You can make a request to view the data we hold, to make any changes or to remove your data from our systems by emailing info@accordcad.co.uk. We will respond to your data subject request within one month.

 

Changes to this Policy 

We regularly review this policy and reserve the right to amend it when needed. 

 

Cookies Notice

 

What are cookies? 

Cookies are small text files that are stored on your browser. They help your browser remember if you have visited a site before and, also help site owners to track the number of visitors to a website. Cookies do not collect personal information but rather they collect general information about computer settings, IP Address, operating systems and browsing behaviours. 

 

Types of cookies used by this site

We use cookies to improve your browsing experience and to track the number of visitors to our site. We do not share any data obtained from cookies.

 

By using this site, you consent to the capturing of data by the use of cookies. You can turn off cookies in your browser should you wish. 

 

Google Analytics

Google Analytics allow us to capture information on how users behave when visiting our site. ie by tracking the number of page visits and time spent on each page. This information does not identify you personally. See Google Analytics cookie policy for information on the cookies Analytics use.